The Connected Company
In addition to leading edge customer applications, we also provide the supporting back end systems, allowing for the management of complex data and workflows. We significantly reduce the costs of doing business whilst improving customer satisfaction and profitability through the provision of more accurate, timely and accessible information.
Online delivery of product-specific
and market-specific repair,
diagnostic and service information to improve customer service.
Comprehensive and fully integrated authoring, document management and publishing technology for greater consistency and lower publishing costs.
DSR – is an electronic version of the paper based Service History Book that improves customer retention and increases service and parts volumes.
Analytics deliver vital insights into activity and issues in the repair network, furnishing OEMs with the ability to react in real-time.
TSA – Controls Translation Content. Minimises translation requirements and manages the transaction market place more efficiently.
JCB implements Blaise
Cognitran have implemented an authoring and publishing system for JCB, the global manufacturer of construction and agricultural equipment. Since implementation, JCB have benefitted from maximum reuse of existing content (typically 80%), minimised translation costs...find out more
The latest news from Cognitran
Posted: 23 January 2019
Cognitran will be exhibiting at the Automotive Innovation Summit in Stuttgart on 27th and 28th February 2019. This annual event brings together business leaders and technology experts from all areas of the industry including cars, commercial vehicle, motorcycles and agriculture. Cognitran CEO, Paul Goulbourn, will be speaking at the event on "Driving Data into Serv...read more
Posted: 23 August 2018
We are delighted to announce our participation at this year’s Automechanika Fair which will be taking place in Frankfurt between Tuesday 11th and Saturday 15th September. We will be based at Hall 8, Stand G60 where we will be showcasing our market leading After Sales solutions. Automechanika is the world’s leading trade fair for the automotive service industry att...read more